Get a $300 digital Visa card when you switch to Medibank

What's the offer?

We're giving a $300 digital Visa card to the first 500 eligible customers who switch to an eligible Medibank hospital + extras cover through Finder's comparison service.

Who can get the $300 reward?

To be eligible, you must:

• Be an Australian resident aged 18 or over
• Be a Finder member (or sign up for free)
• Be a new Medibank customer or have not held Medibank health cover in the last 60 days (unless you're a dependent coming off a family policy)
• Switch to an eligible combined hospital + extras policy (Bronze cover or above)
• Be one of the first 500 customers to:
  • Complete a quote via Finder
  • Click on the unique promotion link
  • Sign up and start cover via Medibank between 5 June and 30 June 2025
• Set up direct debit payments
• Make sure your policy is still active and payments are up to date by the eligibility check on or before 14 August 2025
• Stay on cover until the reward is fulfilled (on or before 30 September 2025)

What Medibank policies are eligible?

You'll need to take out an eligible combined hospital and extras cover, starting from Bronze tier and above.

Who's not eligible?

You won't qualify if:

• You're already with Medibank or had a policy in the last 60 days (excluding dependents coming off a family plan)
• You don't use direct debit
• Your name and email don't match exactly between your Finder quote and Medibank purchase
• You're not a Finder member
• You sign up for:
  • Basic, corporate, hospital-only or extras-only cover
  • Accident Cover
  • Any Medibank overseas or ambulance policies
  • ahm covers or other excluded policies
• You're a Medibank employee
• You sign up outside the promotion period (before 5 June or after 30 June 2025)
• You don't use the unique Finder promotion link

When will I get the reward?

If you're eligible:

• We'll run an eligibility check by 14 August 2025
• You'll get your $300 Visa card via email by 30 September 2025
• Make sure your policy is still active and your payments are up to date
• The Visa card will be sent by Blackhawk Network, our rewards partner

How long do I have to activate the card?

You'll need to activate your digital Visa card by 30 November 2025. After that, it'll be valid for 3 years from activation.

Can I use it with Apple Pay or Google Pay?

Yes! Once you receive your digital Visa card, you can add it to your Apple Pay or Google Pay wallet and start using it just like a regular card. Setup instructions will be included in the email.

What if I entered my details incorrectly?

Your first name, last name and email must match exactly on both your Finder quote and your Medibank purchase. If they don't, you won't receive the reward – so double-check before you switch.

I haven't received my card – what should I do?

Check your inbox (and spam folder) by 30 September 2025. If it's not there, contact Finder's customer service team using the email you signed up with.

Other things to know:

• This offer is run by Finder (Hive Empire Pty Ltd, ABN: 18 118 785 121)
• Rewards are fulfilled by Blackhawk Network. Their terms apply too.
• We may earn a commission if you switch through Finder – but our priority is helping you compare and choose what's right for you
• You should always review Medibank's terms and privacy policy before signing up
• We may change or end this offer at any time – the most current terms will always apply

How do I make sure my switch is tracked properly?

To ensure your switch qualifies:

• Always click the unique promotion link from Finder's site or app
• Complete the purchase within 3 hours of clicking the link
• Don't use incognito mode
• Disable ad blockers
• Enable cookies and allow cross-site tracking
• Only keep one Finder tab open when switching

Can I claim both this offer and a Medibank sign-up deal?

Yes – as long as you meet the eligibility criteria for both promotions. This Finder reward is separate from any other offers Medibank may be running. Make sure to read the Medibank terms and conditions on their site to confirm you're eligible for theirs too.

Can more than one person in my household claim the offer?

Yes – but only if each person signs up to an eligible policy in their own name, and each transaction:

• Uses a unique Finder account
• Completes a quote and sign-up separately
• Meets all eligibility criteria

Only one reward is allowed per eligible transaction.

What if I cancel or change my cover before 30 September 2025?

If you cancel your policy or switch to an ineligible cover before the reward is fulfilled, you won't receive the Visa card. You must maintain your eligible Medibank cover until the fulfilment check is completed.

Why does the offer start on 5 June, but cover start date eligibility is from 5 June?

You can start quoting and clicking the promotion link from 5 June, but to be eligible, your cover must start on or after 5 June 2025. This ensures we can track the offer window properly.

Is my personal information safe?

Yes. Finder complies with all privacy laws and only shares your details with partners as needed to process your switch and fulfil your reward. You can read more in our privacy policy.

How do I know if I'm one of the first 500 to claim the offer?

We're keeping a close eye on how many people are taking up this offer - but we won't know exactly who's eligible for the reward until we confirm the policy details with Medibank and your cooling-off period has passed (this usually takes up to 3 months).

Here's what we can tell you:

• As soon as you click through from Finder, we have a record
• We also track completed purchases, but there may be small differences - for example, some people might click on one policy but end up buying a different eligible one.
• Only those who both purchase an eligible policy and meet the offer terms will receive the reward.
• Once we hit the first 500 eligible claims, or the offer ends (whichever comes first), we'll update the website to let everyone know the offer has closed.
• If you clicked through after that point, you won't be eligible for the reward.

We'll do our best to keep everything up to date on the page, and if you have questions about your eligibility, our team can help check the details for you.

Who do I reach out to if I have more questions?

If you have any questions about the offer, your eligibility, or haven't received your reward by 30 September 2025, you can contact Finder's customer service team:

• Email: help@finder.com.au
• Or use our Contact Us page