Allianz Home Insurance review 

Allianz's Home & Contents insurance includes higher benefit limits than some other popular providers, but it can be lacking in optional extras. 

4.1 ★★★★★ (193 reviews) Write a review

Our verdict

Pros

  • Allianz won a range of Finder's customer satisfaction awards all across Australia because it was so highly rated by its own customers.
  • There are a range of excess options on offer so you can find something that suits your budget.
  • Allianz's home and contents insurance covers up to $7,500 for jewellery — this is higher than many other insurers.

Cons

  • Allianz does not offer underinsurance protection — this is an optional benefit for many other providers.
  • It does not offer a full building replacement option — this is important to some homeowners.
  • Its cooling off period is just 14 days — other insurers have cooling off periods of 21 days and longer.

Compare Allianz's home insurance policies

Product Finder Score Building Cover Contents Cover Sum Insured Safeguard
Allianz Home Insurance logo
Finder score
Our verdict: Strong customer service record and pay monthly at no extra cost. You also get up to $5k for environmentally friendly upgrades if your home is destroyed.
View details
Allianz Home Insurance logo
Finder score
Our verdict: Strong customer service record and pay monthly at no extra cost.
View details
Allianz Home Insurance logo
Finder score
Our verdict: Strong customer service record and pay monthly at no extra cost. You also get up to $5k for environmentally friendly upgrades if your home is destroyed.
View details
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Finder Score - Home Insurance

We crunch eligible home insurance products in Australia to see how they stack up. We rank over 50 products on 16 different features, including price. We end up with a single score out of 10 that helps you compare home insurance a bit faster. We assess home and contents, building only and contents only products individually.

Read full Finder Score methodology

What additional cover options are available?

  • Flood cover. For policies that are effective before 14 January 2025, flood cover is an optional extra that can be added to your policy. For policies bought after 9 November 2024 with a start date from 14 January 2025, flood cover is included as part of your cover. Check the product disclosure links at the bottom of this page for more information about this.
  • Accidental damage: This can be added to your policy to cover you for things like accidentally putting a hole through the wall.
  • Electrical motor burnout: This is cover for major household appliances that have an electrical motor like fridges or washing machines.
  • Portable contents: This covers the cost of replacing your potable items if they're stolen or damaged.
  • Domestic workers' compensation: This covers people you employ at your insured address to help you around the house, such a cleaner. This is only available in TAS, WA and ACT.

How to make a claim

Allianz has 24/7 claims support so you can file a claim at any time, any day. This can be done online or via the phone; 131013.

Allianz home insurance complaints information

In the 2022-2023 financial year, AFCA received a total of 1,275 complaints about Allianz's home and contents insurance products. 529 of those were resolved at the registration and referral stage, giving Allianz a referral resolution rate of 41.49%.

Finder Awards badge

Congratulations, Allianz!

Allianz received the following awards in the 2024 Customer Satisfaction Awards:

  • 'Home Insurance - WA' - Most Loved Brand (Winner)
  • 'Home Insurance - WA' - Top Value Brand (Winner)
  • 'Home Insurance - WA' - Most Trusted Brand (Winner)
  • 'Home Insurance - WA' - Legendary Service Brand (Winner)
  • 'Home Insurance - QLD' - Loved Brand (Highly Commended)
  • 'Home Insurance - QLD' - Value Brand (Highly Commended)
  • 'Home Insurance - SA' - Trusted Brand (Highly Commended)
Full list of 2024 winners

FAQs

Peta Taylor's headshot
Written by

Publisher of Insurance

Peta Taylor is a publisher at Finder, working across all of insurance. She's been analysing product disclosure statements and publishing articles for over 2 years. Peta is passionate about demystifying complex insurance products to help users make well educated decisions with confidence. Peta is part of Finder's insurance awards team and works alongside editorial and insights experts to bring users the best insurance products every year. See full bio

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4 Responses

    Default Gravatar
    DianneMarch 18, 2025

    Do we have house insurance with Alliance Insurance Company from 5/09/2024 ?

      AvatarFinder
      SarahMarch 19, 2025Finder

      Hi there, Your best bet is to contact Allianz Customer Support to check your policy details. You can call them on 13 1000 Monday to Friday, 8 AM to 9 PM AEDT Saturday and Sunday, 8 AM to 5 PM AEDT.

    Default Gravatar
    SallyAugust 6, 2019

    Hello we have a house in Moorina Qld Australia that we would like to insure. Our son is currently living there and the home was built around 1980 and is brick veneer. There is also an NBN tower on the property which the land is leased. The property is 9 acres. The tower is about 80 metres from the house and we require it to be covered under the legal liability. Can you do this, and how much?

      Default GravatarFinder
      FayeAugust 8, 2019Finder

      Hi Sally,

      Thanks for contacting Finder.

      I understand you are requesting for a home insurance quote from Allianz. Just to clarify that we are not affliated with Allianz so I suggest you call them directly to discuss which is the best home insurance policy for your house in Moorina Qld.

      Kind Regards,
      Faye

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