These products offer the best value and outcomes considering various product features and price.
7+
Great
Competitive products within their group.
5+
Standard
But these products still offer reasonable value and have the basics sorted.
0+
Basic
Offering basic cover with limited features or higher pricing.
Finder Score for car insurance
We analyse over 80 car insurance products and rate each one on price and features. What we get out the other end is a nice round number out of 10 to help you start comparing.
To make sure we're comparing apples with apples, we collect quotes for 8 different personas and analyse different car insurance features. Our team then does some fancy maths to get the Finder Score, taking both price and features into account. We analyse comprehensive, third party fire and theft and third party property damage products individually.
The best car insurance for you is one that gives you the amount of coverage you're looking for at a price you can afford. Car insurance is one of the biggest household bills in Australia with drivers spending an average of $1,362 on a policy. This is where Finder's car insurance experts come in — we've researched over 90% of the most popular car insurers in Australia and shortlisted 4 of the top policies to help you find the best car insurance for your needs. Our list is curated based on the following:
Customer satisfaction — We surveyed thousands of Australians to understand who they've had the best experience with. This policy is for drivers who prioritise customer service, features and benefits, ease of application and value for money.
Value for money — This policy offers ample coverage without breaking the bank. It's not the cheapest, nor the most expensive. It's good for drivers who want something cheap but effective.
Price — We got over 1,800 quotes from the most popular car insurance providers in Australia to find who offered the best price on average. This is for drivers who want a simple policy and prefer low cost over features.
Variety — We analysed policies from 35+ car insurance brands and found few that offered more than one comprehensive product. This policy is for the driver who likes lots of options to choose from.
Expert picks selected by Gary Ross Hunter – car insurance specialist
Best for customer satisfaction: Youi comprehensive car insurance
Youi car insurance is the editor's pick for customer satisfaction because it's highly rated for: customer service, features and benefits, ease of application and value for money. 93% of Australians surveyed said they'd recommend Youi car insurance to a friend.
Includes roadside assistance. It's the only car insurance provider out of 32 to do this.
Is willing to negotiate on price. Multiple Finder staff have called Youi and negotiated a cheaper car insurance policy than the one they were originally quoted.
Australian customers of Youi scored it 4.38/5 for customer satisfaction.
Youi roadside assistance only pays for the first 2 call-outs in a year.
You usually need to finalise your car insurance quote over the phone.
It can be more expensive than other insurers.
All comprehensive car insurance policies include cover for accidental damage, legal liability, theft and weather events. This table shows where policies often differ.
Provider
Average cost
Roadside assistance
Personal items
Locks & keys replacement
New car replacement
Customer satisfaction rating
Youi
$1,359
Included
Up to $750
Up to $1,000
Yes - see PDS for limits
4.38/5
AAMI
$1,218
Optional
Up to $1,000
Optional
Yes - see PDS for limits
4.32/5
NRMA
$1,043
Optional
Up to $500
Up to $1,000
Yes - see PDS for limits
N/A
Our average pricing is based on research of 1,800+ quotes from 30 insurers in Australia across 60 customer profiles. See our methodology.
Youi is the highest rated well known Australian car insurer by customers. It was voted by over 5,700 Australians as the best car insurer in the Finder Customer Satisfaction awards, scoring 4.38/5. We asked Australians across all major states (NSW, VIC, QLD, WA, SA) for their opinion about their current car insurer. Each customer rated the insurer out of 5 for:
Features and benefits
Customer service
Value for money
Ease of application
We also looked at other popular review websites. Youi scored higher than any other large car insurer, including Budget Direct, NRMA, Allianz and AAMI. Additionally, Youi only received 208 complaints to the Australian Financial Complaints Authority (AFCA). By comparison, other very large insurers AAI Limited (AAMI), Insurance Australia Limited (NRMA), Allianz and QBE received much more – 2,231, 1,413, 575 and 412 respectively.
Free roadside assistance
Youi is the only insurer to automatically include roadside assistance when you take out a comprehensive car insurance policy. We could not find any other online insurer on the market that offered this benefit. You typically have to pay around $100 per year for roadside assistance cover.
We've outlined the key features of a Youi policy and included policies with similar benefits. Keep in mind, this is a snapshot only and the full product can only be understood by reading the product disclosure statement.
Best for value: Budget Direct comprehensive car insurance
Budget Direct car insurance is our best value pick because it's one of the cheapest comprehensive car insurers for all age groups. Despite that, it doesn't cut corners with its coverage. It also has a better customer service record than its main competitors.
It's cheap. The average policy costs $992 a year, according to our research – $371 less than average.
It doesn't compromise on cover. It's very similar to major insurers like NRMA, Allianz and AAMI.
High customer ratings. It scored highly in the Finder Customer Satisfaction awards (4.32/5) and on other popular review websites.
Budget Direct isn't the cheapest insurer. Bingle is cheaper – but it doesn't include as many benefits.
It has a $500 limit for stolen or damaged personal items. AAMI's is $1,000.
It's product disclosure statement (PDS) is split over 2 documents, creating unnecessary admin.
All comprehensive car insurance policies include cover for accidental damage, legal liability, theft and weather events. The table below shows how Budget Direct stacks up against 2 other popular insurers.
Provider
Average cost
Roadside assistance
Personal items
Locks & keys replacement
New car replacement
Customer satisfaction rating
Budget Direct
$992
Optional
Up to $500
Up to $1,000
Yes - see PDS for limits
4.32/5
AAMI
$1,218
Optional
Up to $1,000
Optional
Yes - see PDS for limits
4.32/5
NRMA
$1,043
Optional
Up to $500
Up to $1,000
Yes - see PDS for limits
N/A
Our average pricing is based on research of 1,800+ quotes from 30 insurers in Australia across 60 customer profiles.
Customer service: 4.2/5 ★★★★★
Value for money: 4.1/5 ★★★★★
Features and benefits: 4.1/5 ★★★★★
Recommend to friend: 4.6/5 ★★★★★
Ease of application: 4.3/5 ★★★★★
Based on 398 customer reviews taken from the Finder Customer Satisfaction Awards.
It's an award winner
Budget Direct was awarded as highly commended in the 2025 Finder Car Insurance Award for best features. To determine our winners, we got 1,800 quotes for 30 eligible comprehensive car insurance policies based on 60 different customer profiles.
Our experts then researched and rated a total of 814 features. The final score for the best value winner was based on a 30:70 split of the price and features score. Budget Direct came in first place because it offered similar cover to other insurers but at a lower price.
It's cheap
Budget Direct was cheaper than average across Australia. Despite this, it still offers a thorough policy that is competitive with much more expensive policies.
Customer reviews and AFCA complaints data
Australians rated Budget Direct 4.30/5 stars in the 2024 Finder Customer Satisfaction awards. This places it in the top 3 best rated car insurers that were assessed. To determine these scores, we asked Australians across all major states (NSW, VIC, QLD, WA, SA) for their opinion about their current car insurer. Each customer rated the insurer out of 5 for:
Features and benefits
Customer service
Value for money
Ease of application
We also looked at external customer reviews. Budget Direct ranked higher than all other popular car insurer including NRMA, AAMI and Allianz. Only Youi is rated slightly higher.
Additionally, when looking at compliants data from the Australian Financial Complaints Authority (AFCA), Auto & General (which issues Budget Direct policies) received significantly less complaints than AAMI, though it does have a smaller market share (meaning it's likely to get less complaints). AAI (which issues AAMI's policies) received 2,231 complaints while Auto & General received 1,431, during the most recent financial period.
We've outlined the key features of a Budget Direct policy and included policies with similar benefits. Keep in mind, this is a snapshot only and the full product can only be understood by reading the product disclosure statement.
Provider
Roadside assistance
Personal items
Locks & keys
New car replacement
Average cost
Budget Direct
Optional
Up to $500
Up to $1,000
Yes - see PDS for limits
$992
Virgin
Optional
$500
Yes
Yes - If your car is written off in the first 2 years or is under 40,000 km
$1,057
NRMA Comprehensive
Optional
Up to $500
Up to $1,000
Yes - see PDS for limits
$1,043
ahm
Optional
$500
Yes
Yes - If your car is written off in the first 2 years
Cheap comprehensive car insurance: Bingle car insurance
What we like about Bingle:
Pros:
At an average of $862 per year, Bingle had the cheapest comprehensive car insurance premiums out of the 30+ providers we reviewed in our Finder Awards. That's why it won the 2025 Finder car insurance award for low cost.
It's cheaper than other insurers because it covers you for the essentials and nothing more – for example, it'll cover damage to your car, from bad weather to accidents, plus damage to other people's cars and property. If you want cover for agreed value then you'll need to look elsewhere.
Cons:
Bingle isn't the best policy if you want lots of extras. For example, windscreen cover and a hire car after an accident aren't automatically included.
Bingle is all online and its customer service can be difficult to get through to, according to customer reviews.
Best for Points lovers: Qantas comprehensive car insurance
Qantas car insurance is the top pick for points lovers because it regularly runs promotions where you can earn Qantas points when you purchase an eligible policy.
Pros:
Qantas's comprehensive policy offers a similar level of coverage to more expensive insurers, yet remains comparatively cheap.
It includes higher coverage limits than others like up to $1,500 for key replacement (others offer up to $1,000)..
You can save 15% on your first year’s premium when you purchase online. T&Cs apply.
Cons:
If you choose to cancel your policy early, you may be charged a fee of $40. Some other policies don’t charge you to cancel early.
If points aren’t important to you then there are other, more well-known brands available for cheaper.
Its product disclosure statement (PDS) is split over 2 documents, creating unnecessary admin.
All comprehensive car insurance policies include cover for accidental damage, legal liability, theft and weather events. The table below shows how Qantas stacks up against 2 other popular insurers.
Provider
Average cost
Roadside assistance
Personal items
Locks & keys replacement
New car replacement
Customer satisfaction rating
Qantas
$1,125
Optional
$750
Up to $1,500
Yes - see PDS for limits
N/A
Budget Direct
$992
Optional
Up to $500
Up to $1,000
Yes - see PDS for limits
4.32/5
NRMA
$1,043
Optional
Up to $500
Up to $1,000
Yes - see PDS for limits
N/A
Our average pricing is based on research of 1,800+ quotes from 30 insurers in Australia across 60 customer profiles.
We picked Qantas car insurance for the points lovers category because it regularly runs promotions where points are up for grabs.
With many loving to travel but struggling for the funds, the ability to earn points while spending on mundane insurance items is appealing. This is because it can help with the affordability of travel while taking care of life admin tasks.
We've outlined the key features of a Qantas car insurance policy and included policies with similar benefits. Keep in mind, this is a snapshot only and the full product can only be understood by reading the product disclosure statement.
Provider
Roadside assistance
Personal items
Locks & keys
New car replacement
Average cost
Qantas
Optional
$750
Up to $1,500
Yes - see PDS for limits
$1,125
Budget Direct
Optional extra
Up to $500
Up to $1,000
Yes - see PDS for limits
$992
Virgin
Optional
$500
Yes
Yes - If your car is written off in the first 2 years or is under 40,000 km
$1,057
NRMA Comprehensive
Optional extra
Up to $500
Up to $1,000
Yes - see PDS for limits
$1,043
ahm
Optional
$500
Yes
Yes - If your car is written off in the first 2 years
NRMA car insurance offers two different comprehensive options and Veteran, Vintage and Classic Car Insurance cover. It's good if you want a trusted insurer (it's won Roy Morgan's most trusted insurer award since 2018) and the flexibility to choose from a range of options depending on your budget. Most insurers just have one comprehensive car insurance option.
$0 excess for glass damage with NRMA Comprehensive Plus – most insurers make you pay extra for this feature.
Lots of optional add-ons to help you adjust your price.
One of the only brands to offer vintage car cover.
There are at least 6 cheaper insurers according to our Finder Awards.
It has lots of negative online reviews.
The Vintage car insurance option won't cover you if you use the vehicle regularly.
All comprehensive car insurance policies include cover for accidental damage, legal liability, theft and weather events. This table shows where policies often differ.
Provider
Average cost
Roadside assistance
Personal items
Locks & keys replacement
New car replacement
Customer satisfaction rating
NRMA
$1,043
Optional
Up to $500
Up to $1,000
Yes - see PDS for limits
N/A
AAMI
$1,218
Optional
Up to $1,000
Optional
Yes - see PDS for limits
4.32/5
Budget Direct
$992
Optional
Up to $500
Up to $1,000
Yes - see PDS for limits
4.32/5
Our average pricing is based on research of 1,800+ quotes from 30 insurers in Australia across 60 customer profiles.
NRMA is one of the only major insurance providers to offer multiple comprehensive car insurance options. Typically, insurers only offer one level of cover. This makes it a good option for multiple budgets. It has also won Roy Morgan's most trusted brand in insurance award since 2018.
We've outlined the key features of a standard NRMA comprehensive policy and included policies with similar benefits. Keep in mind, this is a snapshot only and the full product can only be understood by reading the product disclosure statement.
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We currently don't have that product, but here are others to consider:
How we picked these
Customer Satisfaction rating
Each year, our experts and insights team asks Australians to score their car insurance provider. As part of the Car Insurance Customer Satisfaction Awards for 2024, we asked Australians to rate their car insurer on value for money, features and benefits, ease of application and customer service. Of the insurers scored, these were the top 3. See our methodology for how each provider was scored.
Brand
Overall satisfaction rating
★★★★★ 4.44/5
★★★★★ 4.30/5
★★★★★ 4.19/5
Finding the best car insurance
Why you can trust our research
90% of Australia's most popular car insurers analysed
5,700 customers surveyed
1,800 prices gathered
250+ hours of research
Written by experts
Editorially independent
William's search for the best car insurance
"My car insurance with AAMI was up for renewal with a total increase of $537. No change to vehicle use or where the vehicle is located. I compared insurers on Finder and received a quote for the Budget Direct Comprehensive policy with comparable cover to my existing policy for $1,000 less. I added my partner as a listed driver, removed some of the optional benefits I didn't feel I needed and adjusted the standard excess from $795 to $700. The policy covers everything I need and it's way more affordable."
Finder survey: Why do Australians have comprehensive car insurance?
Response
Peace of mind
68.73%
I want cover for damage to my own car
29.97%
I want lots of features
1.15%
Other
0.14%
Source: Finder survey by Pure Profile of 1006 Australians, December 2023
Frequently asked questions
No. Different policies will suit different people. It's more about comparing your options so you can find one which is right for you, at a price you can afford.
According to the 2025 Finder Awards, Budget Direct car insurance provides the best value policy for those located in Queensland. Keep in mind there is no universal best car insurance policy and your driver profile may differ to the one we used in our awards. To find the best car insurance policy for you, be sure to compare multiple quotes and read the PDS.
According to the 2025 Finder Awards, Hume Bank Comprehensive provides the best value car insurance for those in New South Wales. It ranked in first place for both value and features meaning pricing and comprehensivesness of the policy have been taken into account. Remember, there is no universal best car insurance as everyone's circumstances and needs are different. To find a car insurance policy that best fits your needs, be sure to compare multiple policies and read the PDS to understand what you're covered for.
According to the 2025 Finder Awards, Budget Direct Comprehensive provides the best car insurance for those in Victoria. Keep in mind, there is no universal best car insurance. Circumstances and needs differ from person to person and are based on a range of factors such as age, gender and location. To find the best deal for you, it's wise to compare multiple policies.
According to the Finder Awards, Hume Bank car insurance is the best value comprehensive car insurance policy in WA.
According to the 2025 Finder Awards, ALDI offers the best value comprehensive car insurance in Australia and Coles insurance is the best for features. However, it's important to note that the criteria used to determine our award winners may be different to your own circumstances. Always read the PDS to understand if the price and features offered are best for your needs.
That'll depend on your personal details, but if you're looking for cheap car insurance options, Bingle car insurance won the 2025 Finder car insurance award for low cost.
Peta Taylor is a publisher at Finder, working across all of insurance. She's been analysing product disclosure statements and publishing articles for over 2 years. Peta is passionate about demystifying complex insurance products to help users make well educated decisions with confidence. Peta is part of Finder's insurance awards team and works alongside editorial and insights experts to bring users the best insurance products every year. See full bio
Finder makes money from featured partners, but editorial opinions are our own.
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We try to take an open and transparent approach and provide a broad-based comparison service. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market.
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