Chubb home insurance review

Chubb’s Masterpiece home insurance is for high-net-worth individuals and offers an elite level of cover that’s customised to each home.

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Pros

  • Get a free expert home appraisal to agree an appropriate sum insured.
  • High limits for contents including $50,000 for jewellery, $100,000 for precious metals, and no limit for fine arts or antiques.
  • Specific benefits for cyber crime, home invasion, child abduction, and other risks facing high-net-worth individuals.

Cons

  • Due to the tailored nature of the cover, you can't request a quote online.
  • Chubb doesn't offer home insurance designed for the average Australian home.
  • There's no option to purchase a standalone contents policy.
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Finder Score - Home Insurance

We crunch eligible home insurance products in Australia to see how they stack up. We rank over 50 products on 16 different features, including price. We end up with a single score out of 10 that helps you compare home insurance a bit faster. We assess home and contents, building only and contents only products individually.

Read full Finder Score methodology

How to make a claim

Chubb home insurance must be purchased through an insurance broker. When lodging a claim, it's recommended that the policyholder contacts their broker. For after hours emergencies where the broker can't be contacted, call 1800 726 226.

Chubb home insurance complaints information

According to data from the Australian Financial Complaints Authority (AFCA), a total of 50 complaints were lodged about Chubb's home and content insurance in the second half of 2023. This is higher than many other medium-sized insurers, including AIG (10) and Assetinsure (11). However, it's unclear if these complaints were about Chubb's previous home insurance policy, which was withdrawn from the market in early 2024.

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Nicola Middlemiss is a journalist with nearly a decade of experience in personal finance and insurance. She has contributed to Domain, Yahoo Finance, Money Magazine and Insurance Business Australia, offering in-depth insights into commercial insurance in the Australian market. Nicola holds a Bachelor’s degree in English from the University of Leeds and a Tier 1 General Insurance (General Advice) certification, which complies with ASIC standards. See full bio

Nicola's expertise
Nicola has written 251 Finder guides across topics including:
  • Personal finance
  • Personal insurance, including car, health, home, life, pet and travel insurance
  • Commercial business insurance

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